Terms of Service

1. Service Description

1.1 Platform Features

UtiliFlow provides utility management services through various subscription tiers:

• Free Tier: Basic utility management with limited bill splits
• Core Tier ($4.99/month): Enhanced features including OCR and unlimited splits
• Plus Tier ($9.99/month): Premium features including credit reporting and AI auditing

1.2 AI Assistant

Our AI assistant, Bolt, provides automated insights, error detection, and personalized recommendations. Usage of Bolt is subject to our AI fair use policy.

1.3 Bill Splitting

The platform enables bill splitting among roommates, with features varying by subscription tier. Users are responsible for ensuring accurate split arrangements.

2. User Accounts & Responsibilities

2.1 Account Creation

Users must:

• Be at least 18 years old
• Provide accurate, current information
• Maintain account security
• Not share account credentials

2.2 Payment Obligations

Users are responsible for:

• Timely payment of subscription fees
• Payment of utility bills through the platform
• Associated processing fees (if applicable)
• Maintaining valid payment methods

3. Platform Rules

3.1 Prohibited Activities

Users may not:

• Use the service for illegal purposes
• Attempt to bypass security measures
• Reverse engineer the platform
• Submit false or fraudulent information
• Interfere with platform operations

3.2 Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible.

4. Subscription & Billing

4.1 Pricing & Payments

Subscription fees are charged monthly or annually. Annual subscriptions receive a discount. All fees are non-refundable unless required by law.

4.2 Cancellation

Users may cancel their subscription at any time. Access continues until the end of the current billing period. No partial refunds are provided.

5. Legal Terms

5.1 Liability

UtiliFlow is not liable for:

• Utility service interruptions
• Payment processing delays
• Third-party service failures
• Data inaccuracies from utility providers

5.2 Warranty Disclaimer

The platform is provided "as is" without warranties of any kind, either express or implied.

5.3 Dispute Resolution

Any disputes will be resolved through binding arbitration, except where prohibited by law.

6. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes, and continued use constitutes acceptance of modified terms.

7. Contact Information

For questions about these Terms of Service, contact us at:

Email: legal@goutiliflow.com